United States — Help & Advice
Government services & benefits (US)
This page is a federal agencies & benefits hub. It explains what major US government systems can pay (or require), what to ask, and what families commonly miss—especially around Social Security and Veterans benefits.
State & local services are kept in one dedicated page
Scope: what this page is (and isn’t)
Designed to prevent benefit loss and reduce administrative mistakes—without repeating the death-process guide.
If you want a step-by-step checklist (first 24 hours → first week → first month), use:What to do after a death (US).
Benefits map: which agency pays what
Use this to quickly identify the few agencies that most often affect household income.
Social Security (SSA)
May pay
- Monthly survivor benefits (spouse, ex-spouse, children, dependent parents)
- One-time death payment (eligible cases)
Handles
- Death reporting (if not handled by funeral home)
- Record updates linked to Medicare
Veterans Affairs (VA)
May pay
- Survivor income programs (DIC / Survivors Pension, eligible cases)
- Burial-related benefits (eligible cases)
Handles
- National cemetery + memorial items
- Survivor claims pathways
IRS (federal)
May pay
- Refunds (if due)
- Tax credits/filings (situational)
Handles
- Final return guidance
- Estate/trust income tax guidance
USPS
May pay
Not typically a “benefits payer” — but can prevent costly missed notices.
Handles
- Forwarding/stopping mail for the deceased (authorization required)
- Reducing missed deadlines + discovering accounts
OPM (federal employee/retiree)
May pay
- Survivor annuity / lump-sum (eligible cases)
Handles
- Federal retirement survivor systems
RRB (Railroad Retirement)
May pay
- Survivor annuities / lump-sum (eligible cases)
Handles
- Railroad-specific survivor pathways
Social Security (SSA): survivor benefits (deep)
For many families, this is the single biggest government income system after a death.
Critical distinction (US)
1) Reporting a death
SSA notes that funeral homes often report the death (with the deceased person’s Social Security number). If it wasn’t reported, SSA directs families to report by phone or in person.
- SSA: When someone dies (official guide)
- USA.gov reporting overview (official overview)
- SSA contact (office finder, phone) (official contact)
2) Survivor benefits (what exists)
SSA survivor benefits can include monthly payments for eligible family members, and (in some cases) a one-time death payment. Start here:ssa.gov/survivor.
3) The 3 questions that unlock everything
- Who is in the family? (spouse, ex-spouse, minor children, disabled adult child, dependent parent)
- What was the deceased receiving or eligible for? (retirement, disability, none yet)
- Who may switch benefits later? (e.g., surviving spouse may take one type now and switch later)
The biggest missed-benefit category (US)
SSA: who can qualify (often missed)
This is written as a screening guide—so you can ask the right questions fast.
Surviving spouse
- Survivors may qualify based on age, disability, or caring for a child who qualifies on the deceased person’s record.
- Some spouses can receive benefits while caring for a qualifying child (even if the spouse is younger).
- Strategy matters: many surviving spouses can later switch between survivor and retirement benefits (see next section).
Divorced spouse
- Divorced spouses are one of the most commonly overlooked groups. If there was a prior marriage, check eligibility.
- Practical tip: If you’re unsure, ask SSA directly: “Could a divorced spouse qualify on this record?”
Children
- Minor children may qualify; older children can qualify in certain schooling situations.
- Disabled adult children may qualify if disability began before a specified age (SSA sets this rule).
- Practical tip: If there are children, ask: “Which children qualify, how are payments handled, and do we need a representative payee?”
Dependent parents
- In some cases, dependent parents can qualify. This is rare but high-impact when it applies.
Official SSA starting point
SSA: how to apply + what to prepare
You do not need to have everything perfect to start—start the pathway, then complete it.
What to prepare (the practical set)
- Deceased person’s Social Security number (SSN)
- Applicant SSN(s) (spouse / children) and photo ID for the applicant
- Marriage certificate (or proof of marriage), divorce decree(s) if relevant
- Birth certificates for children (and adoption/guardianship documents if relevant)
- Direct deposit information (routing + account number)
- Basic work and benefit info (was the person receiving SSA retirement/disability?)
How to start with SSA
- Read the SSA “when someone dies” page to understand reporting and next steps: ssa.gov/personal-record/when-someone-dies
- Use SSA contact tools for phone/office guidance: ssa.gov/agency/contact
Overpayment reality (important)
SSA: strategy (switching benefits, timing, family maximum)
This is where ‘world class’ guidance lives: the same benefits can be worth very different amounts depending on timing and who applies.
Switching strategy (common in the US)
Many surviving spouses can potentially take one type of benefit first (survivor vs retirement) and later switch. Don’t guess—ask SSA: “Can I switch later, and what are the tradeoffs?”
Family maximum / multiple survivors
When several family members qualify (spouse + children, for example), SSA rules can cap total benefits payable on a record. Practical question to ask: “How will payments be allocated across survivors, and do we need separate applications?”
Representative payee (when children receive benefits)
If a child receives SSA benefits, SSA may require a representative payee to manage funds. Ask what reporting and banking setup is required.
The best ‘one sentence’ SSA question
Medicare: what’s connected to SSA
Medicare status updates often flow from SSA reporting—so SSA is the starting point.
Medicare.gov directs families to report deaths through SSA and notes the funeral home may report the death. medicare.gov/basics/report-a-death
Practical takeaway
Veterans Affairs (VA): burial + survivor income (DIC / Survivors Pension)
If there was military service, always check VA pathways—many families qualify and never apply.
1) Burial & memorial benefits
VA burial and memorial options (including national cemetery information and memorial items) start here: va.gov/burials-memorials
2) Survivor income programs
VA’s survivor compensation hub covers pathways such as Dependency and Indemnity Compensation (DIC) and Survivors Pension (eligibility depends on service and family circumstances): va.gov/.../survivor-compensation
The most common VA misconception
VA: what to gather + how to apply
The goal is a fast eligibility screen—then gather documents only for the paths that apply.
High-impact documents to locate
- Proof of military service/discharge papers (commonly DD214, if available)
- Marriage and dependency documents (spouse/children)
- Death certificate (often required for claims)
- Banking information for payments
Best official starting points
- Burial & memorial benefits: va.gov/burials-memorials
- Survivor compensation hub: va.gov/.../survivor-compensation
The best ‘one sentence’ VA question
IRS: federal taxes for survivors, executors, and estates (Pub 559)
This section is about the federal tax system—state tax rules are routed to the state/local hub.
IRS Publication 559 is the official federal resource for survivors, executors, and administrators. It explains how to file the decedent’s final return and when estate/trust filings are required: irs.gov/publications/p559
What this usually includes (federal)
- Final individual federal income tax return (Form 1040)
- Claiming a refund (if due) and who can sign/receive it
- Estate/trust income tax returns (Form 1041) in applicable situations
- Recordkeeping expectations for executors/administrators
Executor reality check
USPS: mail (often the hidden ‘control panel’)
Mail reveals deadlines, accounts, and government notices. Handling it well prevents months of avoidable stress.
USPS provides guidance on managing mail for a deceased person, including forwarding/stopping mail, and notes that proof of authorization is typically required. usps.com/manage/mail-for-deceased.htm
Why this belongs on a Government Services page
- Government agencies, insurers, and banks still communicate by mail
- Mail is how you discover unknown accounts or subscriptions
- Forwarded mail helps prevent missed deadlines and collections
Practical tip
OPM: federal employee/retiree survivor benefits
If the person worked for the federal government or was a federal retiree, this can be a major income source for survivors.
OPM provides an official entry point for survivor benefits in the federal retirement system: opm.gov/retirement-center/survivor-benefits
Common benefit types (varies by coverage)
- Survivor annuity (monthly)
- Lump-sum credit (where applicable)
- Agency-specific processes if the person was an active employee
Most common miss
RRB: Railroad Retirement survivor benefits
Railroad Retirement is its own system; it’s not automatically ‘the same as SSA’ even when SSA is also involved.
The Railroad Retirement Board provides survivor benefit guidance here: rrb.gov/Benefits/Survivor
Who should check RRB?
- Anyone with railroad employment history
- Families where benefits seem “missing” after contacting SSA
Best ‘one sentence’ RRB question
State & local services: single hub link
Death certificates, Medicaid/state benefits, DMV, probate courts, and state taxes vary by state and sometimes by county.
To keep US guidance accurate and avoid “50 versions,” we put state/county-run services in one internal directory. Use it whenever you need the correct official portal for your location:
What you’ll find there
Top mistakes that cost families money (US)
If you only read one section, read this.
- Doing “death reporting” but not filing benefit applications (SSA and VA are not automatic for many people).
- Missing children’s SSA benefits (especially when a surviving parent is overwhelmed).
- Overlooking divorced spouse eligibility in SSA (one of the most frequent misses).
- Assuming VA doesn’t apply because service was long ago.
- Forgetting specialty systems (OPM / RRB) tied to employment history.
- Not managing mail, leading to missed deadlines, refunds, or critical notices.
The “perfect screening question” (use with any agency)
Continue with Velanora
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