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Velanora Memorial Registry

United Kingdom — Help & Advice

Government benefits & financial support (UK)

After a death in the UK, meaningful financial help may be available — most commonly through Bereavement Support Payment, changes to State Pension / Pension Credit, low-income support such as Universal Credit, help with funeral costs, and family/tax changes through HMRC. This page focuses on what can be paid, how to qualify quickly, and the best order to act.

If you’re overwhelmed (do these 3 things first)

  1. Use GOV.UK “after a death” + Tell Us Once (where available) to reduce admin: gov.uk — After a death
  2. If you were a spouse/civil partner, check/claim Bereavement Support Payment quickly (timing can affect what you receive): gov.uk — BSP
  3. Do the right “income system” check: working age → Universal Credit; State Pension age → Pension Credit.

Key idea (this prevents missed money)

  • The biggest “government money” after a death is often: Bereavement Support Payment, then Pension Credit / State Pension impacts, then Universal Credit / housing support (if income is low).
  • Tell Us Once reduces admin — but it does not replace applications you still need to submit.
  • Many losses happen quietly through overpayments (benefits not stopped), and through missed deadlines (especially BSP timing).
  • Scotland and Northern Ireland have some different pathways (especially funeral cost support, and NI legacy bereavement benefits in some cases).

Start here (best order for benefits)

A practical sequence that gets payments moving and avoids overpayments.

  1. Use GOV.UK “What to do after someone dies” as your master checklist and to access Tell Us Once: gov.uk — After a death
  2. If you were a spouse / civil partner, check Bereavement Support Payment immediately (timing affects what you receive): gov.uk — Bereavement Support Payment
  3. If anyone in the household is State Pension age or close to it, check Pension Credit and State Pension impacts (this can be larger than BSP in the long run): gov.uk — Pension Credit
  4. If income is low, check Universal Credit (especially housing costs) and any Council Tax support: gov.uk — Universal Credit
  5. If you’re arranging the funeral and are on certain benefits, check help with funeral costs (different rules England/Wales vs Scotland vs NI): gov.uk — Funeral Expenses Payment

One-line rule

“Notification” and “claiming” are different actions. Tell Us Once can notify multiple departments, but you may still receive nothing unless you submit the right claims.

Devolved note (quick, but important)

If you live in Scotland or Northern Ireland, some application routes differ. Use the nation-specific links in each section below (especially funeral-cost support).

Stop / pause / claim (fast map)

A simple “do I stop this, or claim this?” guide that prevents overpayments and missed support.

Stop / report changes (to avoid overpayments)

  • If the deceased was receiving State Pension or a DWP benefit, ensure DWP is notified so payments stop correctly.
  • If you receive Universal Credit, report household changes promptly (composition, housing costs, childcare, income).
  • If you receive Pension Credit, report household income changes (a death can change entitlement).
  • For HMRC items (PAYE/tax credits/Child Benefit), confirm what should stop and what needs updating.

Claim / check (to get money moving)

  • Bereavement Support Payment (GB) if you were a spouse/civil partner and meet eligibility.
  • Pension Credit (State Pension age, low income) — frequently missed after a household income drop.
  • Universal Credit (working age, low income) — especially housing costs if relevant.
  • Help with funeral costs if you’re on qualifying benefits and responsible for the funeral.
  • Council Tax reductions/exemptions and any local welfare/discretionary help via your council.

Ask for a review (often leads to refunds / backdating)

  • HMRC: whether there is a final tax reconciliation and whether any refund is due.
  • DWP/HMRC: if something looks wrong, ask for a case check rather than guessing.

Tiny habit that saves real money

Write down who you spoke to, the date/time, and the reference number. If a change is reported, ask for confirmation in writing (or in your UC journal).

Fast eligibility filters (30 seconds)

These determine almost every government payment — and route you to the right section.

  • Partner status: were you married/civil partners, or living together as partners? (Key gateway for BSP and some pension outcomes.)
  • Children in the household: dependent children can change Universal Credit elements and family/tax support.
  • Your age: working age vs State Pension age changes which system matters most (Universal Credit vs Pension Credit / State Pension).
  • Your income + savings: low income can unlock Universal Credit, Pension Credit, and funeral cost support.
  • Nation: England/Wales vs Scotland vs Northern Ireland affects some services and funeral-cost pathways.
  • Armed Forces / veteran: there may be separate survivor support.
  • If you were a carer: carer-related support can change quickly after a death — report changes and ask what replaces it.

Quick routing (use this)

If you’re unsure which system you’re in

Use these two anchors: working-age low income → usually Universal Credit. State Pension age low income → usually Pension Credit.

Bereavement Support Payment (core money for many)

Often the main direct payment after the death of a spouse/civil partner.

Bereavement Support Payment (BSP) is designed to help with the financial impact after your partner dies. It’s not means-tested (it’s not based on your savings), but eligibility rules apply and the timing of your claim matters.

Timing rules (this is where people lose money)

  • BSP has a claim window. Claiming earlier helps protect the full value of what you could receive.
  • Delays can reduce what’s payable even if you’re eligible — don’t “park it” if you might qualify.
  • If there’s an inquest or paperwork delay, still contact DWP and ask how to protect your position — don’t just wait silently.

What to ask DWP (fast + effective)

“I want to check eligibility for Bereavement Support Payment, confirm the best way to claim, and ensure the claim date protects my entitlement. What exact information do you need from me, and what should I do if paperwork is delayed?”

If you’re already on Universal Credit

Do not assume BSP “just slots in.” It can interact with your wider household finances and reporting duties. Claim BSP if eligible, and also report changes promptly to avoid future disputes or overpayments.

Northern Ireland note

If you live in Northern Ireland, you may also see references to legacy bereavement benefits depending on circumstances. Use nidirect to confirm the correct NI pathway for your case.

State Pension & Pension Credit impacts (often bigger than you think)

If you or your partner are near State Pension age, this section can be financially decisive.

Pension Credit (low income at State Pension age)

Pension Credit can top up weekly income and can also unlock other help (for example, housing-related support in some cases). If a death reduces household income, you may become newly eligible or entitled to more.

Practical move

If you’re State Pension age and your household income dropped, do a Pension Credit check promptly. It’s one of the most commonly missed benefits.

State Pension changes after a death

A death can affect State Pension in several ways depending on your circumstances (your age, your partner’s NI record, and which pension rules applied). The safest approach is to treat this as a specific “case check” rather than guessing.

  • If the deceased was receiving State Pension, the payments usually stop and the DWP must be told to prevent overpayments.
  • In some cases, you may be able to inherit or benefit from parts of your partner’s entitlement (rules vary).
  • If you believe something looks wrong, ask if the department can review entitlement and any arrears/underpayment position.

What to ask (the exact phrase that gets clarity)

“Can you confirm what stops immediately, whether any State Pension entitlement can transfer or be inherited, and what I need to do next to protect my position?”

Universal Credit and other low-income help (housing, cost of living basics)

Working-age households: this is often the biggest ongoing support once income changes.

If you’re working age and on a low income (or your income dropped after the death), Universal Credit may help with living costs and potentially housing costs. Start here:

What to do immediately (to avoid gaps)

  • Report the change (household composition, rent liability, childcare, income) as soon as you can.
  • If you now have sole responsibility for children, ensure your UC account reflects that — it can change your entitlement.
  • If housing costs are involved, keep your tenancy/rent documents ready for verification.
  • If you’re unsure what to report, report the change and ask for guidance in writing through your journal.

Important

Overpayments are common when people don’t update UC details promptly. If you’re unsure, record what happened (date of death + what changed in the household) and ask UC to confirm evidence requirements in your journal.

Children & families: payments and changes to claim

A death can change eligibility, award amounts, and who should claim.

If you care for children, check whether you need to start, transfer, or update claims. The key government areas are: Child Benefit and (if you’re on them) tax credits / UC child elements.

Practical move

If you became the main carer, make sure the correct person is claiming Child Benefit and the household details match reality. This reduces admin problems later.

If you were receiving carer-related support

Some support linked to caring can change quickly after a death. Report the change and ask what you should claim (or what replaces it) so you don’t lose support by accident.

HMRC: tax, PAYE, Child Benefit, tax credits, and what to stop

This is where people lose money through missed refunds, incorrect PAYE, or benefits not stopped.

Tell HMRC and review what should stop

You may need to deal with PAYE (employment/pension tax), self-assessment, tax credits, and Child Benefit. GOV.UK’s “after a death” pathway helps you identify who to contact and when: Tell Us Once and who it can notify

Common “money wins” in this section

  • Ensuring the correct tax position for final pay, pension payments, or refunds.
  • Stopping benefits/credits that should stop to prevent overpayment recovery later.
  • Making sure Child Benefit and household claims reflect the new reality (so you receive what you’re entitled to).
  • Asking whether there’s a final tax reconciliation and whether any refund is due.

Practical question to ask

“What changes do I need to make for PAYE/tax credits/Child Benefit after this death, and how do I avoid overpayments while ensuring the right person receives support? Also, is there a final tax reconciliation or refund due?”

Help with funeral costs (UK vs Scotland vs NI)

If you’re on certain benefits and responsible for the funeral, support may be available.

England & Wales

You may be able to get a Funeral Expenses Payment if you’re on certain benefits and meet relationship rules. Start here:

Scotland

Scotland has a separate benefit called Funeral Support Payment, delivered by Social Security Scotland. Start here:

Northern Ireland

Northern Ireland has its own guidance and access routes for funeral cost support. Start here:

If the person who died was a child

There are separate support schemes in parts of the UK for child funeral costs. Start with the official guidance and follow the nation-specific route:

Critical detail

Funeral-cost support is usually tied to (1) your benefits, and (2) your relationship to the deceased, and may be recoverable from the estate. Check the rules before committing to contracts you can’t afford.

Armed Forces & veterans support (if applicable)

A separate track that can add survivor support in some cases.

If the deceased served in the Armed Forces, there may be separate survivor support routes depending on service, pension arrangements, and circumstances. Start with the MOD/Armed Forces pension and compensation hubs and follow the survivor pathway as appropriate:

Practical move

Gather any service/pension letters and ask for the survivor/next-of-kin pathway. Armed Forces support is often paperwork-driven but can be meaningful.

Local authority help (council tax, housing, discretionary support)

Smaller than national benefits, but can relieve pressure fast.

Council Tax changes

Council Tax liability can change after a death (for example, if someone now lives alone, or if a property becomes empty during probate). Your local council is the decision-maker. Use your council’s website and ask for the bereavement/council tax team.

Housing support

If you rent and your income drops, support may be via Universal Credit housing costs (working age) or Housing Benefit (some cases), plus discretionary support depending on the council.

Practical move

Ask your council: “Is there any Council Tax reduction/exemption in this situation, and is there any local welfare/discretionary help while we stabilise?”

Document checklist (to get paid faster)

If you build this pack once, every claim becomes easier.

  • Death certificate (or interim / certificate of cause of death if applicable)
  • Your National Insurance number and the deceased’s National Insurance number
  • Proof of relationship (marriage/civil partnership certificate; evidence of living together if needed)
  • Children’s details (birth certificates, Child Benefit reference if you have it)
  • Proof of address (if requested)
  • Bank account details for payments
  • Tenancy/rent statement or mortgage details (if claiming housing-related support)
  • Any DWP/HMRC letters, benefit reference numbers, and pension paperwork

Pro tip

Make a folder with: scans + a one-page “facts sheet” (full names, dates, addresses, NI numbers, relationship notes, rent details, bank details). Save screenshots/photos of confirmation pages and write down reference numbers — it saves hours later.

Copy/paste phrases (calls & forms)

Short scripts that get you to the right pathway quickly.

Tell Us Once / GOV.UK after a death

“I want to use Tell Us Once where possible. Please confirm which departments have been notified and what I still need to claim separately.”

Bereavement Support Payment (DWP)

“I want to check eligibility for Bereavement Support Payment, confirm the best way to claim, and ensure the claim date protects my entitlement. What information do you need from me, and what should I do if paperwork is delayed?”

Pension Credit / State Pension check

“A death has changed our household income. Please confirm whether Pension Credit applies and whether any State Pension entitlement is affected or transferable. What should stop immediately, and what can be claimed?”

Universal Credit

“Our household has changed because of a death. I need to report the change and confirm what evidence you need for housing costs and child responsibility so we avoid overpayments and get the correct entitlement.”

HMRC (PAYE / tax credits / Child Benefit)

“What do I need to change for PAYE/tax credits/Child Benefit after this death? Please confirm what should stop, what should be updated, and whether there’s a final tax reconciliation or refund due.”

Funeral cost support

“I’m responsible for arranging the funeral and I’m on qualifying benefits. I need to confirm eligibility for funeral cost support, what it can cover, and whether it’s recoverable from the estate.”

Common mistakes that cost money

These are the big “silent losses” to avoid.

  • Assuming Tell Us Once automatically triggers payments (it often doesn’t).
  • Delaying Bereavement Support Payment and losing value because of timing rules.
  • Not doing a Pension Credit check after household income drops.
  • Not reporting changes promptly to Universal Credit and ending up with overpayments to repay.
  • Mixing up Scotland/NI pathways for funeral help and losing time (or applying to the wrong system).
  • Forgetting local items like council tax changes and local welfare/discretionary support.
  • Not asking HMRC whether a refund is due after final pay/pension/tax position is reconciled.

If you only do 3 things this week

(1) Use GOV.UK after-a-death + Tell Us Once, (2) check/claim BSP if eligible, (3) do the right “income system” check: Pension Credit (State Pension age) or Universal Credit (working age).

Next steps

Split the load into smaller guides.

  1. Administrative checklist (notifications + order of admin): What to do after a death (UK)
  2. Legal & estate basics (probate/estate, accounts, property basics): Legal & estate basics (UK)
  3. Emotional support (grief and support routes): Bereavement support (UK)

Built to evolve

This page is structured in blocks so you can later split into dedicated pages (BSP, pensions, UC, HMRC, funeral costs) without rewriting.

Related guides

General information only (not legal/tax/benefits advice). Eligibility and rules can change and depend on your circumstances. Confirm details through official sources (GOV.UK, mygov.scot, nidirect) and the relevant department for your case.